Do you believe that a pharmaceutical company can invest a lot of time and money in research and development of drugs just to provide patients with the best treatment? Do you believe that a company is willing to keep up with evolving trends, just to encourage its employees to pursue work-life balance? Chugai Taiwan Pharma (CPT) has demonstrated that the real success of a company comes from the noble value of putting people first.

A clinical trial for hemophilia A non-antibody patients was coming to an end. Since the drug is still in the national health insurance (NHI) approval process, patients participating in the trial were not able to seamlessly continue with drugs covered by the NHI and were facing no drugs available, which would affect the quality of follow-up treatment. The pharmaceutical company that developed the drug, CPT, immediately mobilized its staffs and actively communicated with its headquarter in Japan, and was even willing to absorb up to ten million New Taiwan dollars in costs just to distribute the drugs to patients free of charge. There is a touching reason behind this decision.

A corporate management mindset that keeps up with the times results in a happy workplace and employees

Apart from understanding the needs of patients, Chen expects himself to understand his employees as well. As early as seven or eight years ago, CPT began to evaluate its organizational culture, and through rolling reforms, CPT is committed to creating a happy workplace centered on mutual respect, trust, and organizational transparency. In addition to actively engaging in public welfare activities, emphasizing employee welfare, and organizing family days to create a better working environment and fulfill corporate social responsibility, Chen also recognizes the different career aspirations of the new generation of employees.

"We work for life, and not live to work," emphasizes Chen. "Gone are the days of unquestioning loyalty to the company or using higher pay to retain good employees; the new generation is more concerned with continuous self-growth and work-life balance." Known for being an innovative thinker, Chen not only understands and supports the mindset of young employees, but also thinks ahead for them.
For example, before the COVID-19 outbreak, CPT had already built and prepared digital tools to enable their employees to work remotely. At the same time, the company has developed a talent development program to provide employees with a variety of self-training competency courses to stimulate their enthusiasm and motivation for their work, and to pave the way for the transformation of new types of talents. Chen pointed out that "with the dynamic evolution of digital technology, corporate organizations and work styles are bound to see transformational change in the near future. A flexible, project-based team and people with a wide range of expertise are the only way to keep up with the times."

CPT is committed to the core value of "people-oriented" management, not only in innovation and research, but also in creating a quality and friendly workplace environment for its employees, while also embracing the future and continuously injecting innovative ideas into the company. From patients and employees to social care, Chugai’s efforts have been recognized with the HR Asia Best Companies to work for in Asia Awards for three consecutive years and has become a model of a happy company.